Shift7

Shift 7 is a promising team providing software support and call center outsourcing services for FinTech companies.

Our advantage is a team ready to handle tasks related to both client acquisition and customer support and service. We work exclusively with professionals who have at least 2 years of experience in this field.

Software Support, IT Outsourcing

First and second line of technical support
Coordination of requests and task monitoring
Escalation of tasks to higher support levels

Customer Online Support for FinTech Companies

First line support, assistance with product onboarding
Receiving and processing inquiries
Event invitations
Surveys and questionnaires
Information dissemination

Phone Sales

Sales of goods and services
Information dissemination
Searching for and attracting new clients
Sales to the existing client base
Event invitations
Surveys and questionnaires

Business Solutions

Content control
Quality consultations

The Shift 7 team provides software outsourcing support with additional customer service and call center services in Astana.

We are a team of specialists with at least 2 years of experience in IT, software support, sales, and customer service.